Internet Direct

VergeTel > Internet Direct
Business Internet Direct

Fast and reliable internet, delivered over our fibre network

Run business critical applications, and experience an ultra-reliable, consistent experience with VergeTel Internet Direct.

A secure and scalable, high-performing internet powered by one of Australia’s largest internet backbones, delivered over our fibre network.

Keep your sites connected with our exceptional coverage and 24/7 business support enabling you to confidently engage with the connected world.

Business Internet Direct

Key Features

Redundant paths

Multiple redundant paths to the global internet, with built in security at multiple layers with 24/7 monitoring to protect your information.

Fast speeds

Consistent symmetrical upload and download speed, even at peak times for enhanced cloud, video and VoIP experiences.

Reach more PoPs

Extensive coverage in Australia and overseas with over 140 Points of Presence across Australia and 900 globally through our partners.

Premium quality

A premium, reliable, enterprise-grade internet connection offering CIR 1:1 contention.

Local support

Technical helpdesk, plus an online fault logging helpdesk dedicated to keeping your operations running smoothly in more places.


Consistent upload and download speed, even at peak times for enhanced cloud, video and VoIP experiences.

Business Internet Direct

The benefits

High performance

Get fast access to the internet and services with a dedicated, uncontended internet connection that gives you guaranteed bandwidth over our network.

Future ready

Flexibility to connect to the nbn network and integrate additional services including security, cloud and network solutions as your business grows.

Extended reach

VergeTel is uniquely capable of providing business fibre services in the most regional and rural locations of Australia, where the other carriers can't.

Highly secure

Built in security measures at multiple layers and devices enables you to confidently engage with the online world.

Service availability

With target availability of 99.95% for the VergeTel Internet Direct Core & Edge networks, your business experiences less outages and remains more connected.

Self-manage tools

Take charge of your connectivity with self-management tools and enjoy more visibility and control.

Business Internet Direct


Business Internet Direct is a purpose-build, secure, and highly resilient internet service with exceptional availability and scalability. It is designed to support business-critical operations and provides a consistent, quality experience for your staff and customers. With Business Internet Direct, you have a dedicated, carrier-grade link (layer 3) to one of the largest internet backbones in Australia providing greater national coverage as well as the global internet. We offer more Points of Presence in Australia than other providers, plus more than 900 Points of Presence world-wide through our partners for ease and speed of access.

VergeTel is uniquely equipped with the tools and experience to deliver such a service to almost any location in Australia and will develop a strategy to alleviate any build costs associated with the delivery of the service. You can request a service qualification in VergeTel Tranzact if you have access, or contact our Enterprise Delivery Team.

Our Business Internet Direct product is highly scalable, with a rich offering of bandwidth options from 50 Mbps to 10 Gbps.

Redundancy options for higher service availability are available in the following configurations:
- Single Uplink configuration (99.95% target availability)
- Dual Uplink configuration (99.97% target availability)
- Geo-diverse configuration (99.99% target availability)

The assurance level is dependent on the location where the service is provided. All Business Internet Direct services include a Standard SLA:

Urban: 24 x 7 support with 12-hour restoration target
Rural: 24 x 7 support with 24-hour restoration target

Note: Enhanced SLA options are available at an additional cost.

Get In Touch

    Ready to get started?


    1300 823 034
    +1 (321) 300-1602